All tickets to the Festival are general admission. Purchasing a separate accessible ticket is not necessary.
Upon arrival, please visit the Access Center for information on the accessible viewing areas. Patrons in need of mobility accommodations or Deaf patrons can request an accessibility wristband at the Access Center. This wristband is to show Festival staff that the patron plus one companion is eligible to enter the accessible viewing areas or the Deaf areas. The accessibility wristband is non-transferable.
Viewing Area Wristband Policies
- ADA wristbands to access Accessible seated viewing platforms for those in need of mobility accommodations and Deaf viewing areas are good for the whole weekend.
- Do NOT remove your wristband for the entire duration of the event. If your ADA wristband is damaged or removed, it can be replaced at the Access Center.
- If an accessible guest wants to switch their companion, please bring the old companion wristband to the Access Center to be reissued.
- Accessibility Program wristbands to access Accessible seated viewing platforms and Deaf viewing areas are good for the whole weekend.
- Only one companion will be admitted with each guest with an accessible viewing area wristband or Deaf viewing area wristband.
- The Deaf viewing section is specifically designated for Deaf and hard of hearing guests who use American Sign Language and rely on visual interpretation of the performance. If you do not use ASL, the Festival offers assistive listening devices that may better suit your needs. Otherwise, please know that the Festival provides excellent sound coverage throughout the venue to enhance your experience.
- If a guest wants to switch their companion, please notify a guest services representative.
- All Festival attendees must have an event ticket for admission into the Festival.
- ADA wristband does not guarantee a spot in the viewing areas.
- Please note that both viewing areas have a limited capacity and are available on a first-come, first-served basis. We cannot save or reserve seats or areas on the platform.
- Once it’s determined that an accessible viewing area is filled to capacity (including adequate aisle space for entering and exiting the area), the area will not be available for additional entry.
Signage will be placed at the Festival identifying all viewing areas for patrons with mobility limitations and patrons who are Deaf. Please visit the Access Center for a map of the festival grounds or the map on the official Festival Help Center to see the designated accessible viewing locations.
Note: To access any ADA seating areas within the premium areas (GA+, VIP, or Ultimate) the patron and their companion must have those designated ticket types.